- Unit Price
Eligible items must have a return request submitted within 10 days from receipt of delivery on tracking information. Items that fall outside the window are not eligible for return but are welcome to be posted in our BST group found by searching Risen Boutique BST on Facebook.
Returns will be given via store credit ONLY; you can add Seel at checkout to get a full refund via original payment method. We do not include initial shipping charges in the credit. The exact cost of the return label provided will be withheld from your return credit. We do not exchange items, but you are welcome to repurchase with your credit in another size.
Store credit is ONLY redeemable on website. Insiders Facebook group orders CANNOT use store credit.
Store credit expires in 60 days.
Approved returns must be postmarked within 5 business days from day label is emailed to you. If you fail to ship your item out in the allotted time frame, you forfeit your return approval.
Any defective merchandise must be reported following the same timeline for returns laid out above via the return portal. Please make sure you attach a picture of the damage.
Items NOT eligible for return include:
any item in the sale tabpreorder items (graphic tees, tumblers, items listed preorder)deal/sale items listed in the Insiders grouppersonalized itemsitems discounted over 20% off with discount codes/BOGO itemsmystery box /bag itemsspecial order items (items you requested me to find for you)intimate items such as swimsuits, bralettes, etc.Items bought with store creditFree gifts, including giveaway itemsFlash Sale itemsRise Beauty items including but not limited to beauty, hair, supplement products
Eligible return items must:
Have original tags attached/be in original packagingBe free of animal hairBe unworn/unwashedBe free from stains including but not limited to makeup and deodorantBe free from odor including but not limited to cigarette smoke and perfumeBe free of rips, tears, and snags
If you ship back an item(s) not eligible for return you will be responsible for payment to ship the item(s) back to you. If payment is not received within 3 days your item(s) will be recycled or donated.
If you would like the option to have a full refund on items not included above/refund to your original form of payment, please add Seel at checkout.